How we are regulated


Grand Union is a housing association, also known as a registered provider (RP). All RPs are regulated by the Regulator for Social Housing.

All RPs have to comply with the Regulator’s Regulatory Framework, which details how we are expected to run the business. The framework covers seven standards:

  • Governance and Financial Viability
  • Value for Money
  • Rent
  • Tenant Involvement and Empowerment
  • Home
  • Tenancy
  • Neighbourhood and Community

We review our compliance with the framework annually and report to our Board to assure them that we are well run. The last report to Board was February 2021, which confirmed our compliance with all aspects of the framework.

In April 2021, we adopted The National Housing Federation’s (NHF) Code of Governance 2020. This was published in November 2020 and sets out the rules by which the Board runs the business.

We report to Board annually to confirm compliance with the Code, with the most recent report going to Board in February 2021. This report confirmed our compliance with the NHF Code 2015 but the next report, expected in February 2022, will report our compliance against the 2020 Code.

We have an Assets and Liabilities Register in line with requirements and in March 2016, the Board agreed to adopt the NHF Mergers, Group Structures and Partnerships Voluntary Code for Housing Associations to guide its approach to future opportunities.