News – 2 June 2021 We are delighted to offer eight places on a six-week hoarding support programme that will help improve your safety, quality of life and wellbeing through Cognitive Behaviour Therapy (CBT). The programme is led by Sandra Williams, Counselling Lead for Mind BLMK, and will tackle the root cause of hoarding by looking into your thoughts, feelings…
News – 26 May 2021 From 31 May 2021 you’ll no longer be able to access the House Exchange website free of charge as our contract with them is coming to an end. What you need to do now: If you want to, you can purchase your own access to the platform by way of a subscription – go to…
News – 23 April 2021 We’re proud to have a dedicated Financial Wellbeing team to help our customers with free and confidential welfare benefits and debt advice. This past year has been an incredibly busy one for the team, with their highest number of welfare benefits referrals (1,227) for five years. Here’s what the team has achieved in the last…
News – 22 April 2021 If you’re struggling with everyday activities like going up and down stairs, getting in and out of the bath or getting out of your home, we can help! Our Accessibility team can provide equipment to maximise your independence, or even make small (or large) adaptations, to provide you with a better quality of life within…
News – 21 April 2021 One of our commitments to our customers in our corporate plan, Further together, is to use technology intelligently and we’ll be starting to do just that over the next few years to help ensure your home is a safe, warm and healthy place to live. Here are some of our very exciting plans! Smart smoke…
News – 20 April 2021 Next week (Monday 26 April to Sunday 2 May) is National Gardening week, an annual celebration of gardens and gardening. With spring now well upon us and the weather improving every week, we wanted to encourage you to make the most of your garden, because gardening is not only good for your health and wellbeing,…
News – 15 April 2021 From 4 May 2021 the government is introducing a new debt respite scheme called the ‘breathing space’, which you can only access by working with a recognised and authorised debt advice agency – like ours! How does it work? If your debt advisor agrees it’s suitable, they can put you forward for the standard breathing…
News – 13 April 2021 Our new, and improved, MyGUHG customer portal is an online system that gives you access to our services and information, so it’s an easy way for you to manage your tenancy. No more trying to call us in your coffee or lunch break! You can make payments, view rent statements, request repairs and we’ll be…
News – 1 April 2021 If you receive Universal Credit (UC), you need to let them know about your rent changing this month. It’s your responsibility as the claimant to do this and if you don’t, you might miss out on benefits you’re entitled to! If your rent is charged monthly, you should tell them from today – 1 April.…
