News – 6 September 2021 Grand Union’s newest refuge is providing a safe haven for women and their children, fleeing domestic abuse. Designed to be a secure home and built to a high-standard as part of our role as the specialist accommodation landlord – the Bedford refuge comprises self-contained flats that provide a safe and stable place for women and…
Looking at how we can improve equality, diversity and inclusion at Grand Union By Aileen Evans, Group Chief Executive Monday 23 August 2021 Last May, the murder of George Floyd sparked protests across the world which saw the Black Lives Matter campaign hit the headlines. With the spotlight being shone on racial inequality and injustice, we wanted to look at…
News – 5 August 2021 A couple of weeks ago we let you know about the delays to garage door repairs because of steel shortages. Unfortunately, we’re now experiencing a materials shortage across a number of areas, not just steel. At the start of the pandemic many manufacturers were forced to reduce their production levels and some even had to…
News – 2 July 2021 We know that a number of customers are frustrated by the delays to replace or repair garage doors. Unfortunately, as a result of the coronavirus pandemic, many producers of the parts we need closed for a period of time and they are now working through a backlog of orders. We’re now trying to find new…
News – 1 July 2021 Exactly one year ago we launched Further together, our ambitious corporate plan for 2020-23. Despite launching it in what has to go down as one of the most difficult years in memory, as a business we’re proud to have achieved so much so far. We showed that we’re a financially strong organisation by securing additional…
News – 18 June 2021 Since 2011, millions of Syrians have been forced to flee their home in what remains the largest displacement crisis in the world. They have been forced to seek asylum as refugees in countries across Europe and in the Middle East, and since January 2014 the UK has resettled over 20,000 Syrian refugees through the Syrian…
News – 5 May 2021 In November last year, the Government published the ‘charter for social housing residents: social housing white paper’. This sets out the actions the Government will take to ensure that social housing customers are safe, are listened to, live in good quality homes, and put things right when things go wrong. Things like this don’t happen…
This week we’ve taken the next step in bringing our repairs service in-house, welcoming five new multi–skilled operatives into our team. This new phase of insourcing, which sees the new operatives working primarily on our empty homes, is part of a bigger plan to bring all repairs in–house that will reduce maintenance costs by almost 13% annually, leading to savings of over £2million over five years. Doug Grace, Director of Property Services at Grand Union, said: “Last autumn we…
News – 1 March 2021 Today, we are excited to be launching our new, and improved, MyGUHG customer portal! What is it? It’s an online system that gives you access to our services and information, so it’s an easy way for you to manage your tenancy. No more trying to call us in your coffee or lunch break! What can…
