Where are we building?

Feedback from a recent customer communication survey told us that you wanted to see more news about our homes for sale or rent. So here’s an update on where we’re currently building: Towcester, South Northants Our former office will be demolished and replaced with a modern three storey building consisting of 20 apartments – 12 for shared ownership and 8…

Our Customer Experience Committee welcomes two new customer members

Two Grand Union customers, Ashleigh Webber and Shawna Barnes, were recruited to our Customer Experience Committee in October, joining three other members Peter Fielder (Chair), Emma Killick and Brent O’Halloran. The Committee held their first meeting on 21 October where they got right down to business reviewing the Regulator of Social Housing Consumer Standards, Grand Union’s response to the building…

Check out our new Wellbeing ideas

We asked colleagues for new activity ideas and we were surprised at the number and variety of responses! We’ve updated our wellbeing pages on our website to show all the suggestions. Please take a look and see if there are any fresh ideas that appeal to your and your family to help you, now winter’s here. There are also pages…

Coronavirus and your finances

Did you know the government has extended the furlough scheme to March 2021, and extended the grants available to the self-employed to cover loss of earnings due to Covid-19? Everything you need to know about finances and the coronavirus is on our website here but in the meantime, if you need help with your finances, please visit this web page…

Exciting news for MyGUHG!

It doesn’t matter if it’s late at night, waiting to collect your child from school or if you’re on your lunch break – it’s easy to log in to MyGUHG when and wherever it suits you best and report your repair through our easy-to-use system that’s been tested and approved by customers. We have introduced the ability to choose and…

Domestic Abuse & Safeguarding team

As an organisation, we support the Chartered Institute of Housing’s Make a Stand pledge, launched in 2018, and take domestic abuse incredibly seriously. This is why we’re pleased to announce the creation of a dedicated Domestic Abuse and Safeguarding team. Although we already provide support to our customers experiencing domestic abuse, having helped over 50 customers in the last year,…

Richard Fuller MP opens Grand Union Housing Group’s Oakley housing development

We were very pleased to have Richard Fuller MP formally open our £5m housing development in the picturesque village of Oakley in North Bedfordshire recently. Work began with Parrott Construction Ltd on the Lovell Road site in 2018 to demolish the old buildings, a former builders’ yard, to make way for 25 new family homes including 10 for market sale,…

Are you missing out on £££?

Welfare benefits: In the first six months of the year 2020/21, our expert Welfare Benefits Advisors helped our customers increase their income by over £1.8m. Could you be missing out? From advising whether Universal Credit is right for you to helping you handle the complicated claim process for disability benefits, our advisors can help with anything benefits related, so please…

Real social housing waiting list 500k more than official figures

Recent findings from the National Housing Federation (NHF) suggest the real ‘social housing waiting list’ in England is far greater than reported on official lists. The NHF’s ‘People in Housing Need’ report issued last week reveals there are 3.8 million people in need of social housing in England today, which equates to 1.6 million households – 500,000 more than the…

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