Chat with us for longer

Time is important to of us all and we want to help you make the most of what precious time you have!

If you need to speak to us, have you thought about ‘Live Chat(ing)’ for an almost instant response? Saving the time waiting on the phone and giving you extra time for the fun or more important things in life.
We will be trialling extended hours for ‘Live Chat’ from 7 May for 12 weeks. The service will be available between 8am and 6pm, all you need to do is click ‘Talk to us’. Our Customer Service Officers will also be responding to web form requests and emails (sent to during those times.

Why not register on my.guhg to which gives you access to services 24 hours a day, or if you still need to call, check out our busiest times on the contact us page so you can call at a quieter time.