You may have seen that we are undergoing a business-wide transformation programme that aims to put you, the customer, at the heart of everything we do and looks at how we serve you better.
As part of this, we are building on the success of our unification by coming together in a single office in Milton Keynes.
We’ll be moving to this new office in the autumn and will be closing our Ampthill, Cranfield, Higham Ferrers and Towcester offices at the same time.
This move will tie in with a substantial investment in technology that will allow you to access our services online, when and where it suits you.
This new technology will allow our teams to spend more time in the communities we serve, which is where they can have the biggest impact.
We understand that not everyone has internet access or mobile phone signal, or is able to drive or have access to public transport. That is why for those who still want face to face contact, we will come to you.
All of this enables us to be more cost effective to run, meaning we can invest more money back into our services, maintaining your homes and building new homes.
We will post further updates on our website, so keep an eye out for them.