Live Chat & Customer Portal

If you haven’t already done so, why not try our live chat facility which is accessed through our website. Chat is available from 8.45am until 5pm Monday to Friday.

Our Customer Service Officers are ready to deal with all your enquiries. This is a great alternative to calling us, visiting the office or sending an email. Just go to ‘we’re here, talk to us’ at the bottom of our home page.

Why not also register for our ‘myguhg’ online account, you can check your rent account, pay rent and report a repair. To register and get started, go to You will need your 12 digit tenancy reference (which starts with ‘GUH’) and an email address.