Reception hours are changing

Please be aware that from Thursday 1 August to Friday 13 September we will be reducing our reception opening hours to 8:45am to 12:00pm. After that our receptions will be closed unless you have a prearranged meeting with staff.

For those who visit our offices to pay their rent or report a repair, members of staff will be on hand to help you sign up to our My GUHG account or set up a Direct Debit, which is the easiest way to pay your rent.

From Monday 24 June onwards, our Digital Inclusion Officer is also running special group courses and even one-on-one training for those who aren’t already online or those who just need a bit of help accessing our services digitally. We will post when these are on our Facebook page.

We’re doing this ahead of our office move, which will take place in the autumn and will mean that customers who usually visit our offices without appointments can no longer do this.

As we’ve mentioned before, moving forward we will come to see you rather than you having to visit our offices, saving you time and money.

From Monday 16 September we will be closing reception completely unless you have a pre-made appointment, then in October, our Ampthill, Cranfield, Higham Ferrers and Towcester offices will close ahead of our move to a single, new office in Milton Keynes.