You said, we did - archive

An archive of all of the 'you said, we did' updates
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The information you give us about our services is vital and as a result of customer feedback through complaints and surveys we have taken the following actions. We are looking into complaints in more detail, to improve learning, establish any trends and ultimately reduce the number received in future.

You can find the most up to date 'you said, we did' updates on the your feedback page.

2019