Keeps communal areas clean/maintained


Makes a positive contribution to your neighbourhood


Approach to handling antisocial behaviour


Communal space


We’re carrying out a biodiversity trial in Bedfordshire to help us understand how we can manage our open spaces. Following on from an environmental survey, a wildflower meadow was planted in an area on an estate in Ampthill. Wildflower meadows have various advantages:

  • they attract bees and butterflies, which pollinate food crops
  • they support other wildlife such as birds and small mammals
  • their soil structure reduces the risk of flooding.

Where we’re planning new homes, we’ll add wildflower areas where we can.


We strive to maintain clean, tidy and usable communal areas. Cleaning schedules vary, depending on the contract and service charge costs. Value for money is important in choosing a cleaning contractor. We expect quality services for a competitive price.

Creating stronger, healthier communities

We understand the importance of creating places where you can be healthy and happy. That’s why we have a Health and Housing
Co-ordinator and Wellbeing Co-ordinator.

Our Health & Housing Co-ordinator runs tea and talk sessions in Bedfordshire – at our community hub in Clifton and at a community space in Biggleswade. They have delivered a number of health-check roadshows for customers across our regions. Over 130 customers attended the roadshows, which included blood pressure and BMI checks, as well as conversations around healthy living.

Our Wellbeing Co-ordinator has run dance and exercise classes at six retirement schemes across central Bedfordshire. They also run two therapeutic gardening schemes which are attended by customers who are socially prescribed gardening to relieve anxiety, depression or low mood.

Wendy Wendy, 59, moved into her Grand Union home in a Bedfordshire village in 1994, having lived in the village since the age of 14. Read more
Wendy feature image

Our new health and housing partnership
In April 2022, we started an innovative partnership with fellow housing association Peabody and public health teams from Bedford Borough, Central Bedfordshire and Milton Keynes City councils.
This is to create a new way of working between health and housing that will help tackle health inequalities and improve engagement with public health services.
Some of the key areas focused on in the first year have been:
• Stopping smoking
• Weight loss
• Mental health
• Hoarding
• Drug and alcohol use
We’re pleased to continue to make a difference in our communities, despite the challenging operating environment we face.

Supporting young people

We also support children and young people in Bedfordshire. Our Youth Participation Co-ordinator runs social, leisure and fitness activities during school holidays. We work with youth coaches, support workers and volunteers to provide mentoring support.

We also work with local authorities and the police on projects to help tackle antisocial behaviour and alcohol issues.

Nicola King Nicola King, Grand Union’s Youth Participation Coordinator, works with young people across our areas of operation, to support them ... Read more
Nicola King feature image

Antisocial behaviour

We aim to provide a clean safe and secure environment for you to live in. We work in partnership with customers,
communities and local authorities to try to achieve this.
We take all reports of antisocial behaviour (ASB) seriously and will work with you to address any problems.
To help you work out what is and isn’t ASB, we have a toolkit on our website
We work with local authorities and the police to resolve serious ASB issues.

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Grand Union Housing Group Limited Registered office: K2, Timbold Drive, Kents Hill, Milton Keynes MK7 6BZ Grand Union Housing Group Limited is a Charitable Community Benefit Society registered in England & Wales No. 7853, regulated by the Regulator of Social Housing No. 5060, and is a member of the National Housing Federation.