We work in partnership with residents and local communities to provide a secure, clean and safe environment for you to live in. We take all reports received regarding antisocial behaviour (ASB) seriously and will work with you to address the problems.
Firstly, can you resolve the issue yourself?
Your neighbour may be unaware they are causing a problem. If you approach them calmly and discuss what is annoying you, they should be quite understanding. Usually this is much better than letting things build up and having a shouting match, or writing angry letters, when it could all have been sorted out easily.
We have a step by step guide for trying to resolve neighbour or neighbourhood issues without the need to make an official report.
You can use our antisocial behaviour (ASB) toolkit to work out what is and what is not antisocial behaviour, and what steps you need to take to resolve the issue yourself, or progress the matter if you are unable to resolve it. However if the antisocial behaviour puts you, your family or property in immediate danger you should always ring 999. If the antisocial behaviour incident is a police issue, but not an emergency, please call 101
The Anti-Social Behaviour, Crime and Policing Act 2014 sets out the requirement for local authorities and others to make arrangements for and to carry out anti-social behaviour case reviews, also known as 'Community Trigger'. There are certain criteria that need to be met in order for antisocial behaviour cases to be considered for a case review. For more information about the criteria and process in the local authority area in which you live please visit their website. If you need any help finding the information on your local authority’s website please contact us.