We understand bereavement can be a very difficult time for family and friends and we try to help where possible.


We can provide information about support services that may be able to offer help.

Bereavement Care exists to promote the well-being of people and to enable anyone bereaved by death to understand their grief and cope with their loss. Their services are free and confidential. For further information please visit the Bereavement Care website.

Use the NHS website to find your nearest Bereavement Support Service.

If you need advice and assistance with your finances, following a bereavement, our Financial Wellbeing team may be able to help.

When a customer has passed away, we will require a death certificate and four weeks' notice to end the tenancy. If the property is a joint tenancy, we will be in contact to discuss changing joint tenancy to a sole tenancy.

For succession of a property, please get in touch.

Find out more about ending a tenancy after the customer has passed away.