Manage a home
My account
Log in or sign up to MyGUHG, our customer portal that makes managing your tenancy quick and easy.
Rent
Find out more about your rent, including ways to pay and what to do if you think you may struggle to pay your rent.
Repairs and planned works
Find out how to book a repair as well as more information on our repairs service.
Your home
Further information about things in and around your home. This includes bins, pets, permissions and parking.
Safety
We’re committed to ensuring you’re safe in your home.
Tenancy information
Understand what your tenancy agreement means for you, including your rights and responsibilities.
Leaseholders
Information for those who own their home on a long-term lease from Grand Union.
Voice
We are committed to taking our customers’ views into account . That’s why we launched an anonymous feedback platform
Your feedback
Find out more about the feedback you’ve given us and how we’re using it to improve.
Our performance
We publish performance information to show you how we’re doing – good or bad.
TSMs
More on our Tenant Satisfaction Measures, including the latest scores.
Antisocial Behaviour
Report antisocial behaviour in your area. Contact us, we are here to help.
