Rent

What is rent?

Rent is the regular payment you make for your home. It covers the cost of managing, maintaining and repairing your home.

What are service charges?

Service charges are separate from your rent. They pay for services in shared areas or your building, such as cleaning, grounds maintenance, lighting and safety systems.

There are different ways to pay your rent and charges, so you can choose what works for you. If you’re worried about paying, we’re here to help, contact Payment Support on 0800 111 4013.

More information on rent and how we can help

Ways to pay

Find out the different ways you can pay your rent

Need help paying rent?

If you think you may struggle to pay your rent, please get in touch

Rent and charge glossary

Explaining the terms on your rent and service charge statements

Rent FAQs

Answers to questions you may have about your rent and other charges

Non-collection weeks

Information on when the non-collection weeks lie each year

Changes to rent

More on why your rent or charges may have changed and what to do if it has

What happens if I don’t pay?

It’s really important you pay your rent on time. Find out more.