Benefit and money
advice services

We offer free advice and support for customers to help with Welfare Benefits and money issues.

Our services can assist all customers of Grand Union who rent a home from us or are shared owners, and their households. This includes places we manage on behalf of other landlords.

We’re sorry, we can’t help customers who are leaseholders, rent a garage or use the Life24 service and do not rent a home with us or are shared owners.

Money and
debt advice

We have a dedicated Financial Wellbeing team to help customers with welfare benefits and debt advice.

Debt Advisor Adelle, using her computer

Welfare Benefits advice

Many people don’t realise that they may be entitled to additional income in the form of benefits

Welfare Benefits Advisor, Stuart, at work on his laptop


Universal Credit is a benefit for working-age people looking for work or who have a low income.

Universal Credit website

Useful money advice links for your region.

Money and a piggy bank

Money health

A free online financial health checker tool.


Benefit changes

Changes which could affect the amount of money you receive – including the bedroom tax.