Our Customer Offer

What you can expect from us
  • We provide homes to rent or buy that you can be proud of
  • We make it simple for you to move into your new home

Learn all you need to know about social renting, purchasing or market rented properties.

  • We help communities to thrive
  • We listen to you and act on what you tell us
  • We sort out problems quickly

We provide many forms of support, from getting online to getting into work, from social activities to help and advice with nuisance issues, or just a helping hand.

We listen to what you tell us and put actions into place.

  • We make it simple for you to do business with us
  • We provide you with access to services when and where you need them
  • We keep our promises
  • We give you a voice

You can contact us in many ways. Your personal online account provides a quick and simple way to access many services. Help and advice is available across many areas plus you can tell us your thoughts or be involved in shaping services. Complaints and compliments are also welcome as they help us to evolve.