Welcome to our

Customer Annual Report

Header banner placeholder

Introduction from Ashleigh Webber

Who we are

We’ve been in business for almost 30 years and provide nearly 13,000 homes for more than 29,000 people across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire. We’re a £92 million turnover social housing business with almost 400 staff.

Our mission is more homes, stronger communities, better lives. We build affordable homes, provide personal support, and help people to learn, work and be healthy.

We’re a financially stable and innovative not-for profit organisation that believes in partnership and collaboration. We plan to build over 1,500 more new homes over the next five years to play our part in ending the housing crisis.

What we do

Homes for rent

We provide a number of different rental options

View options

arrow pointing up/down

Social rent – a government-subsidised rent for those on low incomes
Independent Living – for people over 55
Supported Living for adults with learning disabilities – providing tailored care
Extra care – housing with 24/7 support services on hand
Mutual exchange – if you are already renting a property and wish to move, you could be eligible to swap with another customer
Market rent – residential properties to let at standard market rates
Domestic abuse refuges – emergency housing for those experiencing domestic abuse

Homes for sale

We also provide a number of different home-ownership options.

View options

arrow pointing up/down

Grand Union Living offers truly affordable ways into home ownership, including shared ownership.

Grand Union Homes provides homes for outright purchase.

Support services

We offer a number of support services because we believe that supporting you will help you have successful tenancies.

View options

arrow pointing up/down

Services we offer include:
Money, debt and benefit advice
Health and wellbeing support
Youth work
Domestic abuse support
Life24 – our telecare and personalised support service
Aids and adaptations

A message from

Aileen Evans our Group Chief Executive

bottom banner placeholder

Spotted an error on this page? Please let us know

Report an error on the page

    Grand Union Housing Group (GUHG) is committed to the General Data Protection Regulation (GDPR) to promote accountability and transparency.
    In order to process your request and help us deliver efficient services we need to collect relevant personal details. Data you provide will only be used for the purpose of providing the service(s) you have requested.

    By submitting this form you are consenting to Grand Union Housing Group processing your personal data. For further information on your rights and how Grand Union Housing Group stores and uses your personal data please refer to our Privacy Policy
  • This field is for validation purposes and should be left unchanged.
Grand Union Housing Group Limited Registered office: K2, Timbold Drive, Kents Hill, Milton Keynes MK7 6BZ Grand Union Housing Group Limited is a Charitable Community Benefit Society registered in England & Wales No. 7853, regulated by the Regulator of Social Housing No. 5060, and is a member of the National Housing Federation.