News – 13 December 2023 It’s lovely to see Christmas lights and decorations brightening up the streets, inside and outside our homes, but with so much going on at this time of year, it’s easy to be distracted from important safety rules. We’ve put together some tips for you, to help you stay safe this Christmas. Christmas trees Did you…
News – 11 December 2023 If you already own an e-bike or e-scooter, or are thinking of buying one for yourself or someone else this Christmas, we have some important safety advice for you. Their large lithium-ion batteries can be a fire risk, so please note the following: Buy your e-bike/e-scooter from a reputable seller. If you’ve bought online, it…
News – 1 November 2023 Grand Union Housing Group has delivered 20 modern shared ownership apartments on the site of its former office in Towcester, Northants, in partnership with Parrott Construction. Saxon Court, a contemporary three-storey building, was completed in September. The complex includes 19 two bedroomed apartments and 1 one-bedroomed apartment, and has been in high demand from buyers.…
News – 20 October 2023 We’re excited to announce that our new, real-time mapping and messaging service, Operative on Way, is launching soon. This alerts customers with an expected time of arrival based on the operative’s location. Customers will be sent a text message to let them know the operative is on their way. It will give the operative’s first…
News – 18 October 2023 When our contractor, Rigfords, were installing carbon monoxide detectors for us, they sent text messages to some of our customers. We understand that some customers who replied to these messages may have been charged for responding. We were unaware of this at the time. We, and Rigfords, would like to apologise that customers were not…
News – 18 October 2023 When Chamomile Gardens, our over 55s scheme in Biggleswade, was being built last year, developers planted an area of wildflowers as part of our biodiversity work. Biodiversity is where plants, animals and bacteria interact in an area, supporting the ecosystems we need to provide the air we breathe and the food we eat. These wildflower…
News – 14 September 2023 If you’re calling or emailing Grand Union, the first person you’re likely to reach is one of our Customer Contact team (CCT). There are 20 team members responsible for answering the phones, responding to customer emails and messages on social media. Their knowledge base is huge; there’s not much about rent, repairs and other housing…
News – 12 September 2023 We are proud to publish our Annual report and financial statements for 2022/23. The final document is available here, including customer stories and financial performance. However, if you don’t want to read the full report, you can simply watch the video below.
News – 11 September 2023 Good news – we’re double finalists in the Affordable Housing Awards! Our Health & Housing Partnership with Peabody and the shared Public Health team for Bedford Borough, Central Beds & Milton Keynes City councils is shortlisted for Partnership of the Year. This new and innovative partnership was formally launched in April 2022 and seeks to…
