Brent O’Halloran

Appointed: November 2017 Brent is the director of his own company, O’Halloran Consultants Ltd, specialising in social housing consultancy. Prior to this Brent worked for many years at British Gas before joining the social housing sector where his last role was as Director of Asset Management at Hyde Housing Group. He’s an advocate for improving the sector’s approach to property management, with a reputation for being a contrarian and challenging convention. He’s the architect behind several big ideas that have created a stir in recent times, including same-day repairs, improving gas access rights, applying ‘nudge’ tactics to maintaining good tenancies, demand-led component replacement programmes, and increasing tenants’ choice including fitting whirlpool baths. Brent also sits on the Customer Experience Committee.