News – 13 June 2023
Our Director of Customer Experience, Naomi Sweeting, was presented with a special commendation award recently, for being one of seven finalists in the Market Research Society (MRS) Excellence Awards, in the Equality, Diversity & Inclusion Changemaker category.
The awards seek to recognise individuals in the research, insight and data analytic sector who are making specific contributions to meaningful equality, diversity and inclusion initiatives, whether that’s within their own organisation or as part of work they do in the wider community.
Naomi was commended for her work around customer insight, which is helping us to truly understand our customers and design our services in consideration of inclusion.
The judges said: “Naomi’s work around ED&I in the housing sector is leading to changes that will benefit people from diverse backgrounds for many years to come. Equality in housing is an extremely important issue, but the routes to properly understanding diverse needs has been limited. Her work is helping to achieve greater evidence-based equality in social housing.”