Customer Services – Staff training

Our Customer Services Team will be in training all day on Thursday 9 January. We are operating an emergency repairs service, if you have an urgent repair, please call 0300 123 55 44.

Mayor of Rushden formally opens RUSH 2The DEN newly refurbished kitchen

RUSH 2The DEN, a community space in Rushden delivering a range of activities supporting children from birth to 21 years, has recently benefitted from a newly refurbished kitchen which was formally opened by the Mayor of Rushden, Cesare Marinaro. The building, which is a former church, was bought in July 2017 by Nina Robinson, who leads the community project that …

Want to know what ‘Extra Care’ and ‘Independent Living’ is all about?

We’re holding open events at two of our extra care schemes on Tuesday 21 January 2020. Our Independent Living Advisers will be at Candleford Court (Springfield, Brackley, NN13 6JW) from 10am to 12 noon and then at Leeson Court (Leeson Road, Towcester, NN12 6HS) from 2pm to 4pm. Both Candleford Court and Leeson Court consist of individual flats that have …

Five things you didn’t know you could do on my.guhg!

Take surveys – you could be giving us your feedback on various subjects such as future choices of kitchen designs or your thoughts on Universal Credit Add, remove and update occupants living in your property Pay your rent in real time – your payment will show on your account within minutes View any planned maintenance for your property Update your …

Christmas and New Year opening hours

Our opening hours during the festive period are as follows: Monday 23 December: Normal opening hours Tuesday 24 December (Christmas Eve): Normal opening hours Wednesday 25 December (Christmas Day): Closed all day Thursday 26 December (Boxing Day): Closed all day Friday 27 December: Closed all day Monday 30 December: Normal opening hours Tuesday 31 December (New Year’s Eve): Normal opening …

Tackling drug dealing

We are working with our local police forces to help identify and prevent drug dealing in our communities. Gangs from major cities such as London supply drugs to suburban areas such as Bedfordshire and Northamptonshire using dedicated phone lines. You may have heard this referred to in the news as ‘county lines’. The drugs being sold are mainly heroin and …

Chat with us, live!

If you haven’t already done so, why not try our live chat facility which is accessed through our website. It’s available from 8.45am until 5pm Monday to Friday. Our Customer Service Officers are ready to deal with all your enquiries. This is a great alternative to calling us, visiting the office or sending an email. Just go to ‘Hi, we’re …

Grand Union GiveaGift at Christmas

Local housing provider Grand Union Housing Group has teamed up with five local food banks to try and provide set items for their Christmas food parcels. The five food banks in Central Beds, Milton Keynes, Brackley, Towcester and East Northants have each asked for specific goods which will help them put together Christmas food parcels being distributed to local families, …

Are you winter ready?

As the nights get colder and darker, the chances of severe weather increase. Since 1990, gas and electricity network companies have invested over £100bn to make the UK’s gas and electricity supply more reliable than ever before. But storms, floods and other extreme weather can still cause damage and disruption. That’s why the UK’s gas and electricity network companies have …