Hong Kong housing delegation visits Milton Keynes

Local housing provider, Grand Union Housing Group, was pleased to host a visit to Milton Keynes recently by a delegation of housing professionals from Hong Kong who were visiting the UK on a fact-finding trip to learn more about housing in this country. The four housing managers and two surveyors from the Hong Kong Housing Department met the Mayor of …

Rural Housing Week

This week we have been taking part in the National Housing Federation’s Rural Housing Week on Twitter, looking at the homes we have built and continue to build in rural areas, and also how we help those who live in these areas to forge stronger communities and have better lives. Here are some of the examples we’ve highlighted this week: …

Grand Union achieves top rating

Grand Union Housing Group has maintained its G1/V1 rating from the Regulator for Social Housing following its first in-depth assessment (IDA) which concluded in May this year. The result of the IDA shows the confidence the regulator has in the way we manage and govern our business and that they are assured that the Group is in a strong financial …

New way to have your say

Coming this July, we’ve got a great new way for you to let us know what you think about your experience when contacting us. Your opinion really does matter to us and we want you to have a real impact in shaping and improving the services we provide. After all, our services are here for you, so you’re the only …

Skydiving fun and fundraising

Congratulations to Shefford customer, 80 year old Bridgette Whittaker, who has raised over £1,400 for the Children’s Cancer and Leukaemia Group on completion of her tandem skydive at an airfield near Peterborough recently. Bridgette’s family and friends were all there, including her grandchildren and great grandchildren, who were clamouring to wish her well and give her a hug. Bridgette doesn’t …

Thanking our volunteers

We recently hosted a dinner for over 40 of our involved customers at the Holiday Inn East in Milton Keynes, to say thank you to those who give up their time to volunteer. Phil Hardy, Executive Director of Operations, said: “As part of Volunteers Week we wanted to thank those customers who go out of their way to be involved …

Reception hours are changing

Please be aware that from Thursday 1 August to Friday 13 September we will be reducing our reception opening hours to 8:45am to 12:00pm. After that our receptions will be closed unless you have a prearranged meeting with staff. For those who visit our offices to pay their rent or report a repair, members of staff will be on hand …

Grand Union Housing Group gains over £3 million for customers

In the past year we have helped our customers receive over £3.25million of extra income, with around a third of this in the form of additional Housing Benefit or Discretionary Housing Payments. Our Financial Inclusion team has worked on over 1,000 cases in the past 12 months, ensuring that our customers in Bedfordshire, Buckinghamshire and Northamptonshire are receiving the money …

Katie shortlisted for Young Leaders competition

We’re delighted that Katie Barker, Assistant HR Business Partner at Grand Union, has been earmarked as one of the brightest and best young talents in the housing sector by 24housing magazine. Katie, 22, has made the top 20 in the Young Leaders competition 2019 – a massive achievement as the magazine has seen a record number of nominations this year. …