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Supported Housing Week

This week is Supported Housing Week and a chance for us to show the impact supported housing has on our…

3 min read | October 21, 2026

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Help shape the future of your community with MK PEP

We’re supporting MK PEP. The project brings together local people community groups and organisations to create positive long-term change where…

1 min read | August 27, 2026

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Person wearing glasses and a headset, looking at a computer screen in an office

We’ve got a new phone number

From today  it’s now free to call us on a single phone number.  . This is another big step in our ongoing work to bring…

1 min read | May 27, 2026

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Person holding a mobile phone to their ear

We’re making it easier for you to contact us

At the end of May  we’re moving to a single  free-to-call 0800 phone number. . Until then you can still call our current number…

1 min read | May 1, 2026

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Someone completing a customer satisfaction survey on their phone

Tenant Satisfaction Measure (TSM) survey

On Monday 9 March we’ll be starting our 2026 Tenant Satisfaction Measures. TSMs give you the opportunity to tell us…

1 min read | March 5, 2026

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A couple sits at a table reviewing bills with a laptop, calculator, and paperwork

Customer charge review 2026/27

Each year we review the charges you pay for your home as outlined in your tenancy agreement

1 min read | February 17, 2026

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Tell us how we did

Tell us how we did and you could win £100!

Want to be in with a chance of winning a £100 shopping voucher? All you have to do is complete…

1 min read | December 11, 2025

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You are new home owner

Mutual Exchange applications pausing

Please be aware that we will be pausing Mutual Exchange applications over the Christmas period

1 min read | December 10, 2025

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Hands with a laptop and writing note book

Join Fortem’s Customer Partnership Board

Fortem Solutions one of our repairs contractors are looking for social housing customers who care about their community to join…

1 min read | November 20, 2025

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housing officer visit

Home surveys (stock condition surveys)

Making sure your home is in good condition is really important to us. That’s why we carry out property and…

1 min read | October 2, 2025

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