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Learning from complaints – our commitment to customers 

Listening to our customers and learning from complaints is key to improving our services. If something goes wrong we take…

1 min read | April 13, 2026

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Payment free weeks – do they apply to you?

We’re now in a new financial year and for certain tenancy types (those with 48-week agreements) this means you have…

1 min read | April 1, 2026

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52 week tenancies

From 6 April 2026 we will no longer offer new 48-week or monthly general needs tenancies

1 min read | March 27, 2026

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Customer update

Phil Hardy our Chief Operations Officer shares an update on the work we’ve done to improve our services in the…

1 min read | March 3, 2026

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Systems down this weekend

We are carrying out maintenance on our systems this weekend. . From 5pm on Friday 27 February . During this time our customer portal will also have limited…

1 min read | February 26, 2026

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Heartbreaking news about Helen

Everyone at Amplius is devastated by the tragic passing of our colleague Helen Bird.. Helen who had been with the…

1 min read | February 23, 2026

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Important changes coming soon

In April we’re bringing in some changes that we feel will make a real difference to you and your community

1 min read | February 17, 2026

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Customers help shape Amplius’ future plans

Last week a group of involved customers joined Amplius Board members and colleagues for a workshop about our Corporate Plan

1 min read | January 29, 2026

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Customer voice forum

Have your say – join an Amplius Customer Voice Forum

We want to make sure our services reflect what matters most to the people who live in our homes

1 min read | January 19, 2026

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New build homes

Dozens of affordable new homes completed in Desborough

An affordable housing development in Northamptonshire has been completed.. The 35-home site on Gold Street in Desborough will see properties…

2 min read | December 16, 2025

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