News – 17 August 2023 We’ve had another great month of engagement on Voice, our customer feedback platform. Thank you to everyone who has taken part. We use the feedback we get from Voice to help improve the services we offer at Grand Union. Here are the results of the last few surveys and polls. Shaping the future for Grand…
News – 3 August 2023 The Regulator of Social Housing makes sure all housing associations like Grand Union are run well. They have proposed some new rules that landlords should follow when they rent homes to customers. As a landlord, we need to make sure customers have seen and understood them. We also need to explain how we are meeting…
News – 1 August 2023 We’ve been shortlisted for two national awards. Our extensive customer research has been recognised in the final of two categories at the Collaboration Network Awards. This sector-leading research is helping us understand more about our customers, which in turn is helping us to make changes to our service offer. The first is the Re-Invention Award.…
News – 26 July 2023 Grand Union Housing Group is delighted to have maintained its G1/V1 rating from the Regulator for Social Housing following an in-depth assessment (IDA). This rating demonstrates the strength of the organisation and is an endorsement of the way we govern our business and our strong financial position. Both are essential to help us move forward…
News – 21 July 2023 Do you want to boost your wellbeing, but feel unsure about where to start or worried about taking the first steps? For the past two years we’ve been helping people take these first steps through our Gardening for Wellbeing programme, and we have now complemented this with Monthly Connect sessions. Gardening for Wellbeing These sessions…
News – 20 July 2023 Collection of bins is the responsibility of your local council. If you’re having any issues with collections, please get in touch with them. If you’re not sure who your local council is, you can find out using the gov.uk postcode search tool. Please remember to: be considerate when you leave your bins out for refuse collectors to…
News – 18 July 2023 We’ve had another great month of engagement on Voice, our customer feedback platform. Thank you to everyone who has taken part. We use the feedback we get from Voice to help improve the services we offer at Grand Union. Here are the results of the last few surveys and polls. Shaping the future for Grand…
News – 17 July 2023 Our summer activity programme, Summer Express, for young people begins next week! Hosted by our Youth Participation Co-ordinator, Nicola King, there are activities for everyone, at various locations across Bedfordshire. From creative writing to jewellery design, sports and boxfit, DJ workshops and cooking on a budget, we have lots to keep young people entertained over…
Nicola King, Grand Union’s Youth Participation Coordinator, works with young people across our areas of operation, to support them, and give them an opportunity to make a difference in their community. Nicola is part of a wider Healthy Neighbourhoods team which helps to improve the lives of those who live in our region. She says: “My role is really rewarding.…
