Grand Union vans parked next to each other.

Strike action over pay

News – 20 September 2023 This Friday, a small number of our trades teams are going on strike in a dispute over pay. We’ve put contingency plans in place and hope the impact on you will be limited. However, we apologise in advance if you are impacted. Of the 82 trades colleagues we have, strike action is being taken by…

Chamomile gardens enterance with the LABC logo

Biggleswade extra care scheme nominated for national award

News – 19 September 2023 Grand Union Housing Group’s flagship extra care scheme in Biggleswade has been nominated for a national award. Chamomile Gardens has been nominated for a Local Authority Building Control (LABC) Building Excellence Award in the category of Best Large Social Housing Development, having already won the regional award for the Central region. Completed in November 2022,…

Lewis, Daniela and Christina

Focus on our Customer Contact team

News – 14 September 2023 If you’re calling or emailing Grand Union, the first person you’re likely to reach is one of our Customer Contact team (CCT). There are 20 team members responsible for answering the phones, responding to customer emails and messages on social media. Their knowledge base is huge; there’s not much about rent, repairs and other housing…

Cover of Grand Union's Annual Report and Financial Statements for year ended 31 March 2023

Annual report and financial statements

News – 12 September 2023 We are proud to publish our Annual report and financial statements for 2022/23. The final document is available here, including customer stories and financial performance. However, if you don’t want to read the full report, you can simply watch the video below.  

We’re double finalists!

News – 11 September 2023 Good news – we’re double finalists in the Affordable Housing Awards! Our Health & Housing Partnership with Peabody and the shared Public Health team for Bedford Borough, Central Beds & Milton Keynes City councils is shortlisted for Partnership of the Year. This new and innovative partnership was formally launched in April 2022 and seeks to…

Board Member Gillian Walton

Long-serving Board member retires

News – 8 September 2023 This week we said a fond farewell to Gillian Walton, who has retired from our Board after nine years. Group Chief Executive, Aileen Evans, said: “I want to pay tribute to the huge influence Gillian has had on the Grand Union we see today. From the very start of Mid Beds Housing Association through to…

A love heart sat between two model houses

Grand Union features in latest CIH paper

News – 7 September 2023 The Chartered Institute of Housing (CIH) has published its latest paper looking at the role of housing in tackling health inequalities. Building blocks for life: housing and healthy neighbourhoods explores the value of partnerships across housing, health and care, and how to develop strong shared working approaches that benefit residents and communities, supporting health and…

Chris standing outside

Focus on Chris Fletcher

News – 1 September 2023 Today is Starts at Home Day, where we celebrate our care and support services, and the difference that having a safe and secure place to call home can make to our customers’ lives. Chris joined Grand Union in 2014 and is our Partnerships Coordinator (Special Projects). Chris previously worked for another housing association in a tenancy…

Voice round up

News – 17 August 2023 We’ve had another great month of engagement on Voice, our customer feedback platform. Thank you to everyone who has taken part. We use the feedback we get from Voice to help improve the services we offer at Grand Union. Here are the results of the last few surveys and polls. Shaping the future for Grand…

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