Equality and Diversity
Equality, diversity and customer care
We respond to the individual needs of customers. This includes, amongst others, the elderly, vulnerable, hard to reach, socially excluded, disabled and black and minority ethnic groups. To ensure we achieve this, we have an Equality Diversity and Customer Care Policy
Single equality statement
Our single equality statement demonstrates how equality and diversity is integrated in who we are and all that we do and how it underpins our approach to protecting equality and diversity for the future.
The purpose of this statement is to promote equality of opportunity for minority groups and eliminate discrimination. Any action taken to overcome discrimination will help to improve the performance of the organisation and provide greater customer satisfaction, from all sectors of the community.