Our performance

We know that so many of our customers rely on us, and it is absolutely critical that we deserve your trust.

Transparency is critical to this. That’s why we publish performance information to show you how we’re doing – good or bad.

New consumer standards for social housing

The government has introduced new consumer standards for social housing providers.

Tenant Satisfaction Measures (TSMs)

Find out how you’ve scored us in our annual Tenant Satisfaction Measures survey.