Our performance

We know that so many of our customers rely on us, and it is absolutely critical that we deserve your trust.

Transparency is critical to this. Thatโ€™s why we publish performance information to show you how weโ€™re doing โ€“ good or bad.

New consumer standards for social housing

The government has introduced new consumer standards for social housing providers.

Tenant Satisfaction Measures (TSMs)

Find out how youโ€™ve scored us in our annual Tenant Satisfaction Measures survey.