News – 6 December 2023
Great news! We’ve been shortlisted for the Most innovative housing provider award at the Housing Digital Innovation awards for our extensive customer research.
The awards celebrates those who make UK housing a place of continued innovation and excellence, by striving to find better ways to do things in order to provide the best service and homes.
We’re proud our work is being recognised. Our research is enabling us to understand the needs of our customers through a data led approach. This is helping us to make a real difference to our customers’ by informing our service transformation and improving our customer experience.