News – 25 February 2021 We’re pleased to have completed the refurbishment of our Beacon Way supported living scheme in Rickmansworth. Formerly a residential care home with shared facilities, the scheme now boasts four one-bedroomed flats for adults with learning difficulties who now have privacy and a front door of their own. For many customers who may have been used…
News – 25 February 2021 In November 2020 we made some big changes at Grand Union in response to customer feedback, so we can provide you with a better service. We introduced a new structure for managing and sustaining tenancies, which is why we’ve moved away from the traditional ‘housing officer’ role and streamlined our knowledge and skills into specific…
News – Thursday 25 February 2021 We’re working with an energy switching company called Energy Angels, who have a specialist service for housing associations. With spring nearly here (and hopefully a return to more normal living), they want to share some of their top tips for being more energy efficient – good news for the environment as well as your…
In our corporate plan, Further Together, we detailed Grand Union’s ambitious aim to become carbon neutral by 2050. This will be achieved by building sustainably, decarbonising our current homes, and reviewing our day-to-day business operations. With years of experience in the field, our recently appointed Environment & Sustainability Manager, Claire O’Brien, will be invaluable in delivering our promises. Claire’s background…
News – Monday 22 February 2021 Thank you to those of you who filled in our communications survey back in the autumn, where we asked you questions about our newsletter, our website and our Facebook page. Here’s some more of your feedback and what we’re doing as a result… We asked what we could do to improve our newsletter and…
News – Friday 18 February 2021 Universal Credit (UC) Last April the government provided a £20 per week uplift to UC as a response to the coronavirus pandemic. This is due to stop at the end of March 2021. If you receive UC, start thinking now about how you will cope with a loss of £20 per week (about £85…
By Anne-Marie Huff, Director of Corporate Services 9 February 2021 Richard Branson once famously stated that “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” Whilst I don’t necessarily agree with this – at Grand Union we value customers and colleagues alike – I do agree with…
News – Tuesday 26 January 2021 It’s been six months since we launched Further together, our ambitious corporate plan for 2020-23. Further together sets out our aspirations and goals for the next three years and was created with input from our Board, our colleagues and our customers. It builds on the strong foundations we’ve put in place during the past…
Having worked at Grand Union, as a Domestic Abuse & Safeguarding Coordinator, for more than five years, Gina and her team are committed to helping our customers feel safe and secure at home. They work with the local authorities to manage three refuge houses for domestic abuse survivors, with another refuge coming soon. Gina’s role Gina said: “I’ve been working…
