News – 15 April 2021 A youth hub in Shefford, run by Grand Union, has been brought to life with urban artwork, enriching the lives of youngsters in the area. Graffiti artist Arkade teamed up with our Community Investment team for the project. The impressive mural, which spans two sides of the community centre, took three days to complete, with…
News – 15 April 2021 From 4 May 2021 the government is introducing a new debt respite scheme called the ‘breathing space’, which you can only access by working with a recognised and authorised debt advice agency – like ours! How does it work? If your debt advisor agrees it’s suitable, they can put you forward for the standard breathing…
By Richard Prewer, Head of Property Operations Wednesday 14 April 2021 This time last year, the country was in full lockdown. Twelve months later, while still in lockdown, we’re starting to see light at the end of the tunnel as more and more restrictions are lifted. Throughout all of this time, we’ve seen how small acts of kindness can make…
News – 13 April 2021 Our new, and improved, MyGUHG customer portal is an online system that gives you access to our services and information, so it’s an easy way for you to manage your tenancy. No more trying to call us in your coffee or lunch break! You can make payments, view rent statements, request repairs and we’ll be…
This week we’ve taken the next step in bringing our repairs service in-house, welcoming five new multi–skilled operatives into our team. This new phase of insourcing, which sees the new operatives working primarily on our empty homes, is part of a bigger plan to bring all repairs in–house that will reduce maintenance costs by almost 13% annually, leading to savings of over £2million over five years. Doug Grace, Director of Property Services at Grand Union, said: “Last autumn we…
News – 1 April 2021 If you receive Universal Credit (UC), you need to let them know about your rent changing this month. It’s your responsibility as the claimant to do this and if you don’t, you might miss out on benefits you’re entitled to! If your rent is charged monthly, you should tell them from today – 1 April.…
News – 9 March 2021 Grand Union is the first housing provider in the UK to launch an online Safe Space to help tackle domestic abuse. The online initiative, which goes live today, aims to help those experiencing domestic abuse – a problem which has only increased due to the lockdowns over the past year. Through an untraceable online Safe…
News – 1 March 2021 Today, we are excited to be launching our new, and improved, MyGUHG customer portal! What is it? It’s an online system that gives you access to our services and information, so it’s an easy way for you to manage your tenancy. No more trying to call us in your coffee or lunch break! What can…
News – 25 February 2021 We’re pleased to have completed the refurbishment of our Beacon Way supported living scheme in Rickmansworth. Formerly a residential care home with shared facilities, the scheme now boasts four one-bedroomed flats for adults with learning difficulties who now have privacy and a front door of their own. For many customers who may have been used…
