News – 1 April 2021 If you receive Universal Credit (UC), you need to let them know about your rent changing this month. It’s your responsibility as the claimant to do this and if you don’t, you might miss out on benefits you’re entitled to! If your rent is charged monthly, you should tell them from today – 1 April.…
News – 25 February 2021 We’re pleased to have completed the refurbishment of our Beacon Way supported living scheme in Rickmansworth. Formerly a residential care home with shared facilities, the scheme now boasts four one-bedroomed flats for adults with learning difficulties who now have privacy and a front door of their own. For many customers who may have been used…
News – 25 February 2021 In November 2020 we made some big changes at Grand Union in response to customer feedback, so we can provide you with a better service. We introduced a new structure for managing and sustaining tenancies, which is why we’ve moved away from the traditional ‘housing officer’ role and streamlined our knowledge and skills into specific…
News – Thursday 25 February 2021 We’re working with an energy switching company called Energy Angels, who have a specialist service for housing associations. With spring nearly here (and hopefully a return to more normal living), they want to share some of their top tips for being more energy efficient – good news for the environment as well as your…
News – Monday 22 February 2021 Thank you to those of you who filled in our communications survey back in the autumn, where we asked you questions about our newsletter, our website and our Facebook page. Here’s some more of your feedback and what we’re doing as a result… We asked what we could do to improve our newsletter and…
News – Friday 18 February 2021 Universal Credit (UC) Last April the government provided a £20 per week uplift to UC as a response to the coronavirus pandemic. This is due to stop at the end of March 2021. If you receive UC, start thinking now about how you will cope with a loss of £20 per week (about £85…
News – Tuesday 26 January 2021 It’s been six months since we launched Further together, our ambitious corporate plan for 2020-23. Further together sets out our aspirations and goals for the next three years and was created with input from our Board, our colleagues and our customers. It builds on the strong foundations we’ve put in place during the past…
News – Tuesday 29 December 2020 We’re pleased to have been granted planning permission from Milton Keynes Council to build much needed affordable housing in Walnut Tree, Milton Keynes. The site, off Highgate Over, will provide 30 two bedroom apartments with a range of tenures, including shared ownership which will offer a low cost route into home ownership for people…
When the weather gets colder there’s a real risk that water in one or more of your pipes could freeze – especially if your home is left empty for a while. If a pipe freezes, it can expand and burst. If water escapes, it can then cause serious damage to your property, including flooding and broken boilers. The good news…
