News – Friday 15 January 2021 Grand Union is part of a group of housing associations from across the country calling on the Government to continue with the £20 a week top-up to Universal Credit. In a letter to the Secretary of State for Work and Pensions, the G15 – a group made up of some of the leading organisations…
Earlier this year, the Government launched two planning consultations that could have a significant impact on the number of affordable homes we build – the white paper “planning for the future” and a second consultation outlining shorter term changes to the planning system. We published a short document that highlighted the evidence for our key concerns in Milton Keynes, Central…
By Phil Hardy, Executive Director of Operations Earlier this year Grand Union adopted a new strategy to 2023, Further together, setting out how we’re going to build on the strength we achieved through coming together as a single organisation. It sets out our commitments for today and tomorrow, for our customers, for our partners, and for each other. Although we’re still…
This summer the Government launched two planning consultations that could have a significant impact on the number of affordable homes we build – the white paper “planning for the future” and a second consultation outlining shorter term changes to the planning system. After reviewing the planning white paper and other shorter-term proposals, we have today submitted Grand Union’s response to…
Grand Union Housing Group is looking to make savings of over £2m by bringing all repairs in-house. The Milton Keynes based housing association, which operates across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire, has previously worked with a number of contractors to provide responsive and voids repairs, but is now looking to insource them all. Doug Grace, Director of Property Services at…
Our Group Chief Executive, Aileen Evans, is extremely proud to have launched a new guide to help housing organisations whose customers may have mental health problems. The guide was developed with support from the Chartered Institute of Housing (CIH) and the charity MIND, Aileen’s chosen presidential campaign as CIH president. It looks at the approaches that will help organisations be…
We’re delighted to officially launch Grand Union’s new customer offer. One of our ambitions is to deliver great customer service. We want to be seen as trustworthy, always happy to help and willing to go the extra mile for you, our customers. We want you to know what you can expect from us and that our customer offer is a…
By Isabel Thonger, Director of Customer Experience When the UK went into lockdown, many people, including our customers, were thrown into chaos. Some were juggling child care and home schooling while trying to work from home, some had been furloughed on 80% pay and some had no income at all. With budgeting becoming a priority, many customers were concerned that…
Milton Keynes-based affordable housing provider, Grand Union Housing Group, along with over 200 organisations across the UK, has signed an open letter to the Prime Minister, calling on the Government to publicly commit to a new Opportunity Guarantee. The UK is experiencing the biggest economic crisis in 300 years, and on Tuesday 16 June latest figures are expected to show…
