New contractor for air source heat pump systems

As of 1 September, we will have a new contractor to deal with our air source heat pumps. Low Carbon Exchange (LCX), specialists in renewable heating systems, will be responsible for all of the components of your system as well as any servicing, maintenance and repairs. If you have any issues with your system moving forward, please call us on…

Blog – 80% of our homes have come through Section 106 planning

By Dave Lakin, Director of Development & Commercial In the past few months, we’ve started to see the impact the coronavirus pandemic has had on our economy. One of the key areas that can help it recover is housing, which is why we’re backing the National Housing Federation’s campaign, #HomesAtTheHeart, that’s calling for social housing to be at the heart…

Community transport

If you are elderly, disadvantaged or disabled and are looking for community transport to take you to your health or wellbeing appointments (hospital, GP, chiropodist etc), then there are some local volunteer services who may be able to help. Brackley Area Volunteer Car Service 01280 841099 Daventry Area Community Transport (DACT) 01327 701665 Mid Beds Link-a-Ride community transport 01525 840511…

Independent Living at Quince Court

Quince Court is one of our Extra Care schemes and is situated in the market town of Sandy, Bedfordshire. Extra Care means that our Independent Living service offers tailored support to those aged 55+ who have care or support needs to enable them to live securely in their own home. Quince Court has 30 individual flats (26 one-bed and 4…

Support for victims of domestic abuse

Over the last few months our Tenancy Support team has seen an increase in referrals to support victims of domestic abuse. Please get in touch if you are experiencing domestic abuse, or are a survivor of abuse, and would like advice and support. We can work with you to ensure you receive the correct support from specialist agencies. You can…

Financial Inclusion team update

While we are a landlord, it’s also key to note that we provide a range of support services, and these have been critical for a number of customers in the past few months. Since April, our Financial Inclusion team has helped customers receive over £1m of extra income, ensuring that they’re receiving the money and benefits they are entitled to.…

Blog – Supporting domestic abuse victims during lockdown

By Debbie Stuart, Director of Independent Living & Better Lives The Guardian newspaper recently reported that calls to the UK’s domestic abuse helpline had risen by 66% during lockdown, visits to the website increased by 950% and demand for beds in refuges has rocketed. Sadly we have to agree with those figures. We have seen a marked increase in the…

We’ve signed up to Harry’s Pledge

Harry’s Pledge: Social housing’s commitment to carers Grand Union is proud to get behind Harry’s Pledge, a united national commitment to support, recognise and champion carers.  Across the country social housing providers like us are looking to commit to four pledges: Being supportive employers to people that have caring responsibilities Making offices and community spaces as accessible as possible Building…

Staying safe and avoiding scams

Scams are among the most prevalent types of crime in the UK, and coronavirus is creating a perfect environment for fraudsters to thrive using a range of loathsome tactics. Be aware of people offering or selling: virus testing kits – these are only offered by the NHS vaccines or miracle cures – there is currently no vaccine or cure overpriced…

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