On 1 May, Astraline began the transition to become our new 24/7 alarm response service provider, as a result of a successful tender. We are obliged to re-tender the services provided on our behalf to ensure all customers receive a high quality service and value for money. Astraline is part of Johnnie Johnson Housing (a not for profit housing association)…
Tackling anti-social behaviour
Working collaboratively with local residents, the police and council, we recently successfully obtained two injunction orders at the County Court due to ongoing serious anti-social behaviour. We have advised residents in both areas about the injunction order, including that there is a power of arrest if the orders are not kept to. We would like to thank residents living in…
Community Larder scheme delivers thousands of food boxes to people in need
Grand Union has played its part in getting around 4,500 food boxes to people in need in South Northamptonshire since the start of April. Working alongside multiple partners and volunteers, colleagues from Grand Union have helped the Northamptonshire Community Larder scheme deliver food to people across South Northamptonshire who cannot leave their homes due to the coronavirus pandemic. The scheme,…
Environmental sustainability survey
At Grand Union, we’re committed to be environmentally responsible, as a business and as a landlord. We take our responsibilities seriously – both for today and for tomorrow. We know that we can do more, which is why we’re working with Encredible, to improve our environmental sustainability. Part of the project includes a customer survey and we’d really like you…
Green fingered Grand Union staff volunteer in Flitwick
Staff from Grand Union Housing Group took advantage of their annual volunteering day recently to prepare some ground at Ellenshaw Court in Flitwick ready for a therapeutic gardening scheme to start later in the year. The Grand Union staff were joined by volunteers from Travis Perkins Managed Services and two of our contractors, Jeakins Weir, and M J Granger Grounds…
Five free services you may not know we offer
Employment and Digital Inclusion We don’t just put roofs over people’s heads. We can help people to get online, into work or training and can offer help with CV writing, interview and employability skills. Our Employability and Skills Project Officer, Scott, may be able to help you. Assistive Technology Need a little extra support from safety equipment such as fall…
Antisocial behaviour – help us to help you
We take all reports of antisocial behaviour (ASB) seriously and will work with you to address the problems. We would always suggest, in the first instance, that you approach your neighbour calmly to discuss what is annoying you – they may even be unaware that they are causing a problem. It is better to do this than let things build…
Giving supported living residents a place of their own
We recently completed our £620k refurbishment of a supported living scheme in Baker Street, Potters Bar. Once a residential care home with shared facilities for six people, the scheme now boasts four self-contained one-bedroomed flats with the added bonus of a heated garden room. Our Director of Independent Living & Better Lives, Debbie Stuart, said: “Baker Street is the second…
Five things you didn’t know you could do on my.guhg!
Take surveys – you could be giving us your feedback on various subjects such as future choices of kitchen designs or your thoughts on Universal Credit Add, remove and update occupants living in your property Pay your rent in real time – your payment will show on your account within minutes View any planned maintenance for your property Update your…
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