Below you'll find a list of all posts that have been categorized as “Uncategorized”
Today, we’re extremely proud to launch a state-of-the-art technology service designed to help vulnerable individuals across Northamptonshire and Bedfordshire. Our much-anticipated Life24 alarm service aims to transform the lives of the elderly and those living with long-term health conditions such as epilepsy, sensory impairments and other disabilities. We’ve already been offering an assistive technology service for our customers for the…
Grand Union Housing Group is looking to make savings of over £2m by bringing all repairs in-house. The Milton Keynes based housing association, which operates across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire, has previously worked with a number of contractors to provide responsive and voids repairs, but is now looking to insource them all. Doug Grace, Director of Property Services at…
Welfare benefits: In the first six months of the year 2020/21, our expert Welfare Benefits Advisors helped our customers increase their income by over £1.8m. Could you be missing out? From advising whether Universal Credit is right for you to helping you handle the complicated claim process for disability benefits, our advisors can help with anything benefits related, so please…
Our Group Chief Executive, Aileen Evans, is extremely proud to have launched a new guide to help housing organisations whose customers may have mental health problems. The guide was developed with support from the Chartered Institute of Housing (CIH) and the charity MIND, Aileen’s chosen presidential campaign as CIH president. It looks at the approaches that will help organisations be…
We’re delighted to officially launch Grand Union’s new customer offer. One of our ambitions is to deliver great customer service. We want to be seen as trustworthy, always happy to help and willing to go the extra mile for you, our customers. We want you to know what you can expect from us and that our customer offer is a…
We have some exciting news for our customers. We are teaming up with HomeSwapper and SwapTracker to offer our customers more opportunity and support when looking for a mutual exchange. The HomeSwapper service will be free for all Grand Union customers. Our customers can already make use of the House Exchange service, but we believe that offering HomeSwapper too will…
By Aileen Evans, Group Chief Executive It’s been two months since we launched our corporate plan, Further Together, which set out our aspirations and goals for the next three years. Grand Union’s previous corporate plan was created in 2015 and, since then, so much has changed – both at Grand Union and in the wider world. We’re constantly evolving. We…
Our Customer Service Officer, Rachel Mannings, recently summitted mount Snowdon in aid of the mental health charity, MIND. Rachel, who is one of a number of colleagues at Grand Union raising money for the charity, took up the challenge after being inspired by her own experience with poor mental health. She chose to support MIND in particular because our Chief…
By Dave Lakin, Director of Development & Commercial In the past few months, we’ve started to see the impact the coronavirus pandemic has had on our economy. One of the key areas that can help it recover is housing, which is why we’re backing the National Housing Federation’s campaign, #HomesAtTheHeart, that’s calling for social housing to be at the heart…
