A warning to our customers, there has been a rise in local courier fraud crimes. We are keen to share some top tips for staying safe. Never give out personal details (full name, address or bank details, including your PIN) over the phone. Look out for those who claim to be from services such as the police, but only give…
Blog – Supporting domestic abuse victims during lockdown
By Debbie Stuart, Director of Independent Living & Better Lives The Guardian newspaper recently reported that calls to the UK’s domestic abuse helpline had risen by 66% during lockdown, visits to the website increased by 950% and demand for beds in refuges has rocketed. Sadly we have to agree with those figures. We have seen a marked increase in the…
Blog: How we’re supporting our customers through troubled times
By Isabel Thonger, Director of Customer Experience When the UK went into lockdown, many people, including our customers, were thrown into chaos. Some were juggling child care and home schooling while trying to work from home, some had been furloughed on 80% pay and some had no income at all. With budgeting becoming a priority, many customers were concerned that…
Grand Union signs open letter to Prime Minister: “Kick start the economy by investing in jobs and people”
Milton Keynes-based affordable housing provider, Grand Union Housing Group, along with over 200 organisations across the UK, has signed an open letter to the Prime Minister, calling on the Government to publicly commit to a new Opportunity Guarantee. The UK is experiencing the biggest economic crisis in 300 years, and on Tuesday 16 June latest figures are expected to show…
New £237m deals to help deliver 1,900 new homes
Grand Union Housing Group has agreed funding deals worth £237m, which will enable the affordable housing provider to push ahead with plans to build more homes, despite the current uncertainty in the economy. The Milton Keynes-based housing association, which owns and operates 12,000 homes across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire, will now be able to deliver 1,900 much needed new…
A thank you to our communities
Since the lockdown began in the UK, we’ve wanted to keep in touch with our older customers to check in and make sure they’re ok and have everything they need. We’ve called almost 1,900 customers over 70 and our team has highlighted how many lovely communities there are out there, where elderly people are being supported by neighbours and friends.…
Bin it, don’t flush it!
While this is a difficult time for many of us, we need to remember to continue to dispose of rubbish and recycle in the correct way. So please remember to dispose of items such as wet wipes, nappies, sanitary products and anything similar in the correct way – do not flush them down the toilet as this causes serious…
From 2015 to 2023
We’re very excited about our new corporate plan. It’s been five years since our one, so we thought we’d take an opportunity to review a few of our achievements since 2015: As well as all these, our young people’s service has helped 1,960 young people to take part in community activities and 1,900 young people have attended drop-in sessions with…
Five free services you may not know we offer
Employment and Digital Inclusion We don’t just put roofs over people’s heads. We can help people to get online, into work or training and can offer help with CV writing, interview and employability skills. Our Employability and Skills Project Officer, Scott, may be able to help you. Assistive Technology Need a little extra support from safety equipment such as fall…
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