Some systems unavailable this weekend

Some of our systems will be down this weekend while we carry out important maintenance on them.

From 10am on Friday 30 May to 9am on Monday 2 June, we’ll be offering limited services.

What’s available

• Making rent payments on MyGUHG or via our automated payment phoneline – 0300 123 3423
• Logging emergency repairs by calling 0300 123 5544
• Rearranging or cancelling appointments by calling 0300 123 5544

What’s not available

• Logging routine repairs by phone or MyGUHG
• Our teams won’t be able to process card payments over the phone
• Checking rent statements on MyGUHG

A number of other services might be unavailable during this time. Also, our teams might not be able to help you with all of your queries. So if you can, please wait to get in touch until our systems are back up and running.

It’s important to know that all appointments for repairs and visits will be kept as usual during this time.

If you have an emergency repair, you can still call 0300 123 5544. If it’s not urgent, please wait until Monday or later to report it.

We apologise for any inconvenience all of this may cause. Thank you for your patience and understanding while we carry out this important work.