Meet the Customer Influence Panel

Bryn, Bedfordshire

Bryn has lived in some fascinating places, with Hameln in Germany, home of the famous rat catcher, being a favourite.

His career highlights include working at the Royal Military Academy Sandhurst and later becoming Training Manager for Stagecoach in Bedford, helping nervous motorists become confident bus drivers.

Outside of work, Bryn enjoys dog walking, volunteering with English Heritage and supporting the Flitwick Planning Improvement Working Group.

On the Customer Influence Panel, Bryn is passionate about improving the Amplius website and digital offer, challenging accommodation standards and tackling isolation among residents.

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Jennifer, Rushden

Bringing a wealth of experience from a career spanning print media, recruitment, wildlife conservation, sustainability and education, Jennifer is also on the board of governors at a local school.

From her roots in the print industry, Jennifer moved into HR and enjoyed many years running a successful legal recruitment agency in London. Alongside her love of working with people and organisations, she harnessed a passion for wildlife and the environment to develop considerable expertise in conservation and sustainability.

Jennifer is an elected Fellow of the Zoological Society of London and of the Linnean Society at Burlington House, and she thrives on nurturing positive change in her role as Director of Wildlife and Environmental Studies at Akkadium College.

She has previously been the Chair of the Customer Forum. She was also a member of the Customer Evaluation Panel, contributing her skills and experience to the repairs procurement process.

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Philippa, Rutland

Philippa lives in Oakham with her puppy, Nero. A retired headteacher at an international school, she now dedicates her time to volunteering for both Amplius and the Air Ambulance.

Passionate about travel and experimenting with new cuisines, Philippa enjoys cooking at home and keeping active through swimming and gym sessions.

 Following a stroke four years ago, she has worked hard to rebuild her balance and strength. On the Customer Influence Panel, Philippa is keen to use her wide-ranging skills and life experience to represent disabled people and make a positive difference in her community.

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Aaron, Corby

Aaron has experience of working for a local authority, supporting homeless individuals and rough sleepers. His role involved collaborating with supported housing providers and housing associations, together with the council’s social housing schemes.

Aaron has joined the Customer Influence Panel because he believes customer engagement is essential. He hopes to contribute ideas to help shape how Amplius communicates in ways that meet diverse needs, especially for those who are neurodiverse or have learning difficulties. His aim is for Amplius to better understand the importance of offering information in clear and accessible formats for everyone.

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