Opt-in

Inclusive and accessible – Making engagement easy and open for all 

Opt-in gives customers the opportunity to get involved in ways that suit them. By making participation flexible and accessible, we ensure that everyone has the chance to share their views and contribute to improving services. 

Creating inclusive opportunities means removing barriers and making sure every voice can be heard.  

This is done through: 

• Signing up to Voice – our customer feedback platform 
• Registering interest for future opportunities