52 week tenancies

From 6 April 2026, we will no longer offer new 48-week or monthly general needs tenancies. For all new general needs tenancies, customers will be signed to a 52-week tenancy agreement.

We have taken this decision as a result of customer consultation on Voice, our customer feedback platform. Three quarters of customers surveyed told us that a weekly rent charge helps them to budget and manage their finances better.

For all mutual exchanges, the existing policy remains unchanged. When the property a customer is moving into has a 48-week tenancy in place, we will ask if they wish to convert to a 52-week tenancy. As the customer has an assured tenancy, they do not have to agree to switch. If they would prefer to move to a 52-week tenancy, we will issue a new assured 52-week tenancy agreement as part of the mutual exchange.

Thank you to all our customers who took part in the Voice survey. This is another great example of how customers are helping to shape our services.

If you haven’t yet signed up to Voice, you can find out more here.

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