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completing a satisfaction survey on a laptop

Making improvements to our services

On Monday 10 March we’ll be starting our 2025 Tenant Satisfaction Measures (TSM) survey.. If you don’t already know TSMs…

2 min read | February 26, 2025

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Artist's impression of how Katherine's House and Gardens in Ampthill will look

39 lifetime homes for Ampthill

We’re pleased to have entered into a contract with Lindum Group for the first stage of our development scheme in…

1 min read | February 25, 2025

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Man viewing newsletter signup page on tablet computer

Survey to gather customer feedback on our newsletters

We want to hear from our customers as we shape the way we communicate.. We’ve launched a survey and want…

1 min read | February 24, 2025

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Complaints performance

Earlier this year we published our Annual Complaints and Performance and Service Improvement Report and our self-assessment against the Housing…

1 min read | December 12, 2024

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Travis sitting on his sofa, smiling

Travis

Travis lives near Kettering and is one of our market rent customers. He’s been living in his two bedroomed flat…

3 min read | November 19, 2024

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Steve Benson’s family and invited guests at the recent opening event of Woodlands View

We’ve completed 45 new homes in Upper Caldecote

We recently celebrated the completion of 45 new homes at our Woodlands View scheme in the village of Upper Caldecote…

1 min read | October 28, 2024

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Peter sitting in front of the pond in his garden

Peter

Peter is a keen gardener; his back garden is an oasis of calm with beautiful plants and trees and a…

3 min read | October 16, 2024

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Shadow Executive Team

Grand Union and Longhurst Group agree to merge

Grand Union Housing Group and Longhurst Group have agreed to come together and merge as single entity after Boards at…

4 min read | October 8, 2024

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cartoon smart phone with alert notice

Universal Credit app scam awareness

We have received reports of fake apps being available for Universal Credit (UC). The DWP has not developed an app…

1 min read | October 4, 2024

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30 years of Grand Union Housing Group

Grand Union is 30 years old today!

Today marks 30 years since the stock transfer of 2 896 homes from Mid Beds District Council to Mid Beds…

1 min read | October 3, 2024

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