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Your voice, your impact
This summer we’re launching something new – and it’s all about you.. At Amplius we believe the best future is…

Our 2024/25 TSM scores
We’ve just published our latest Tenant Satisfaction Measures (TSM) scores.. TSMs help drive up standards and improve the quality of…

Results of customer survey about rent payment frequency
We recently asked Voice members how frequently they pay their rent reasons why they pay this way and whether they…

Winter fuel payments – scam alert
Further to the recent announcement from the government about winter fuel payments we’ve been made aware of a scam text…

Warm Homes: Social Housing Fund event in Rushden
We recently held an open day for customers in Rushden to find out more about the energy efficiency improvement work…

Some systems unavailable this weekend
Some of our systems will be down this weekend while we carry out important maintenance on them

What does customer engagement mean to our customers
We’re currently developing our new Customer Service Strategy and Customer Engagement Framework so our most recent Voice survey asked you…

Now might be a good time to switch to a smart meter
(. If. you haven’t already done so. .).

Colleagues support Bob to turn his life around after hoarding
A customer who was hoarding has “turned his life around” thanks to the help of Amplius colleagues

Customer newsletter survey results are in!
Thank you to everyone who took part in our recent Voice survey about our customer newsletter