Customer newsletter survey results are in!

Thank you to everyone who took part in our recent Voice survey about our customer newsletter.

Here’s what you told us:

• More than half of you (53%) recall receiving our customer newsletter.
• 88% of you regularly read it.
• Feedback suggests you like receiving it and find it informative.

We also asked you about the type of content you may be interested in seeing in future editions. Here’s what you want to see:

• Latest news (87%)
• Information about/from our support services (65%)
• Tenancy sustainment guides (53%)
• Where we’re building (40%)
• Customer stories (36%)

You can view the full results here.

Poll Results

We also use Voice to run some polls that are just for fun. National Breakfast Week was in March so we asked you what you like to have at breakfast-time.

• 33% of you have cereal
• 20% eat porridge
• 12% have some toast
• 5% of you go full-on with a fry-up
• And 14% of you go without!

What’s coming up on Voice

We’ll be sending out a link to a survey to help us understand how often you pay your rent to us and your reasons for paying this way. We’ll also be running a fun poll about what’s on your bucket list.

Making the most of Voice

As a member of Voice, there are a few things we’d like you to know:

• It’s anonymous – no one at Amplius will be able to see how you have responded, so pick a username and profile picture that doesn’t identify you.
• We’ll email you surveys or you can log in to take part. You can complete them on your desktop, mobile or laptop in your free time. To make sure you get emails please add [email protected] to your safe senders/contact list.
• Check out the community forums and share any local events that may benefit other users.
• Remember to log in regularly to make sure you don’t miss out on any opportunities to make your voice heard.

Last month’s winners

Congratulations to last month’s five prize draw winners who bagged themselves a £20 Amazon gift voucher. Remember, every user who takes part in one or more activities per month is automatically entered for the prize draw, so stay active!

Get involved and get your voice heard

There’s plenty to get involved with on Voice, so head there now.

Not signed up yet? Now’s the perfect time to do it. Sign up now

Thanks again for your participation in Voice.