News – 9 November 2022 It’s 10 years since we opened Flowers House, our specialist dementia care scheme in Bletchley, Milton Keynes. To mark the occasion, we’ve put together a short video that explains the difference the scheme has made to customers and their families over the last decade. Back in 2012, actor and Alzheimer’s Society ambassador, Kevin Whately was…
News – 8 November 2022 It’s been almost two months since we launched Voice, our new and totally anonymous customer feedback platform. In that time, over 600 customers have signed up and we’ve had some fantastic feedback and engagement. For those who haven’t managed to sign up yet, here’s what you’ve missed out on so far. Shaping the future of…
News – 4 November 2022 Nobody knows our services better than you, which is why we want a customer to join our Board to help shape and influence what we do at Grand Union. It doesn’t matter if you’ve previously been involved with us or if you’re new to customer involvement. All we ask is that you share our values…
News – 1 November 2022 Letting you know about our performance is really important to us, which is why we’ve produced an annual report specifically for customers. The report, which is a first for Grand Union, highlights our achievements and key performance figures from the last financial year. You can read the report here online, but if you are interested…
News – 24 October 2022 Grand Union has today called on the Government to protect people locally who are already struggling in the cost-of-living crisis. Group Chief Executive, Aileen Evans, has written to 10 MPs from across Grand Union’s operating area explaining the Government must keep its pledge of raising benefits at least with inflation and make changes to funding…
News – 20 September 2022 It’s time to share your opinions and help shape and improve Grand Union and our services. We’ve recently launched Grand Union Voice, our new customer feedback platform, and since then we’ve already had hundreds of you sign up – thanks to everyone who has so far. Those who sign up and complete the welcome survey…
News – 12 August 2022 It’s now two years since we launched Further together and we continue to make progress against the goals set out in it. Since the turn of the year, we’ve achieved some pretty big things. We finished the financial year strongly from a development point of view, with 308 new homes delivered – our largest number…
News – 20 July 2022 At the end of last year, we asked all customers to participate in a survey. Over 2,500 of you participated and we want to say thank you for taking the time to give us your views. One of the things you told us was we need to listen to you more and take your views…
News – 23 May 2022 We know that there have been issues with our heating contractor, PH Jones, over the last few weeks whilst they have been putting their team in place to take over the delivery of the heating maintenance service. Late last week we met with them to find solutions to these problems. Cancelled appointments A number of…
