maintenance service

Your responsibilities

As a home owner you are usually responsible for all repairs to your home. You should check your lease to see what you are responsible for.

Our responsibilities to leaseholders

If you live in a flat, we are usually responsible for maintaining the structure of the building such as the walls, foundations, roof and internal and external communal areas. This work will be paid for through your service charges.

Reporting repairs

We have a number of different ways you can report repairs.

Repairs will be carried out wherever possible and items will only be replaced when they cannot be economically repaired.