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Energy efficiency upgrades help to significantly cut Dorothy’s energy bills
“We’re using the heating a lot less now.”. That’s the impact of the energy efficiency upgrades made to Dorothy Cox’s…

Nearly £41 million to be invested in upgrading energy efficiency of almost 2,000 homes
We’ll be investing around £41 million to upgrade the energy efficiency of nearly 2 000 homes

Our social media survey results are in!
Thank you to everyone who took part in our recent Voice survey about our social media channels

Ann’s joy at energy efficiency improvement works
“We’re happy and really surprised – we didn’t expect it to make such a big difference

Changes to phone payments
If you’re calling to speak to us to pay your rent you will notice a change from today

Amplius to get more than £20 million to improve energy efficiency of existing homes
More than £20 million of government money has been provisionally allocated to us to help improve the energy efficiency of…


Don’t miss out – tell us how we’re doing
We’ve started our 2025 Tenant Satisfaction Measures (TSM). TSMs give you the opportunity to tell us how we’re doing

More going out than coming in for a third of customers
For more than a third of our customers their household spend is more than their income

Making improvements to our services
On Monday 10 March we’ll be starting our 2025 Tenant Satisfaction Measures (TSM) survey.. If you don’t already know TSMs…