Support to move home

The local authority allows existing Grand Union customers to join the housing register where they have a "need to move" or their homes are no longer fit for purpose.  This should always be a customer's first point of contact when wanting to transfer.

• Central Bedfordshire Council
• Milton Keynes Council
• West Northamptonshire Council
• North Northamptonshire Council
• Bedford Borough Council

Please visit the relevant local authority webpage and complete the application form online explaining why you want to apply for the transfer – make sure you give as much detail as possible about your circumstances.

You will be required to supply support information indicated by the local authority quickly as your application will not be verified and made live without this.

You will then be able to bid on alternative properties that are more suitable within Grand Union or with other landlords.

If you find someone who is also a housing or council tenant that wants to swap homes with you, you can apply to do a Mutual Exchange.

The bedroom policy that we use falls in line with the Local Housing Allowance standards. This provides a bedroom each for the following:

• Parent (single parent or couple)
• Children of different sexes where one child is over the age of 10
• Children of the same sex where one has reached the age of 16

We would not normally allow customers to under occupy a property.

To mutually exchange you will need to have a clear rent account.

If you are looking to exchange to a property one bed larger than you need you will be subject to an affordability assessment to ensure the larger property is affordable for you.

If you are in a Grand Union Housing Group property and would like to look to downsize we can offer financial assistance to customers who transfer to a property within the Group. This is a one-off payment depending on the number of bedrooms and type of your current home and the property you move to. Find out more

If you need to move immediately due to threat of life or significant immediate risk, Grand Union do not always have properties available immediately therefore, we would recommend contacting the Local Authority Housing Options Team seeking support with emergency temporary accommodation to ensure your safety.

We will need evidence from professionals like Police/MARAC/IDVA to support this and will then work with the Local Authority in finding suitable accommodation to transfer to where appropriate.

Please make contact with Relocations Team to notify us of your situation so that we are aware and can work with you.