Ending a tenancy

We require written notice if you are moving out of the property.

Please remember you must give notice in writing to us to end your tenancy. For assured or starter tenancies at least four weeks’ notice in writing expiring on a Sunday is required, this must be signed and dated. Please complete and return the form below.

Please be aware it is not possible to withdraw a valid notice to quit. 

Some shorthold tenants may need to give a longer notice period, for example two months ending on the last day of their tenancy.

If you are not sure how much notice you must give please check your tenancy agreement or contact our Customer Contact team.

What, if any, are the costs of ending a tenancy

We understand that our customers end their tenancies for lots of reasons. Maybe you’ve bought a home, decided to rent privately or have found a home with another housing provider that better suits your needs. We also empathise with those of you who have lost a friend or a family member and are dealing with their affairs.

When homes are handed back to us, we know that they will have been lived in and we expect to find fair wear and tear. We also realise that sometimes accidents happen and that you may have changed elements of the property to better suit the way you want to live.

As a responsible landlord we want to ensure that if there are any recharges for damages, we give you every opportunity to put it right within your notice period to avoid these recharges. Please read our End of Tenancy Standard document which fully details on costs and how they can be avoided.

Dealing with unwanted services and waste

Do you have any household items or unwanted furniture that you want to get rid of? Donating unwanted items to re-use schemes helps the environment, by not adding to landfill, and can help tackle poverty and social exclusion.

Furniture re-use schemes can collect unwanted furniture, electrical goods and household items and provide them at low cost to people on benefits and low incomesFor information about further schemes please visit the Furniture Re-use Network website.

If you require collections, waste disposal services etc upon the end of your tenancy, please refer to the following.