Aids and Adaptations

We offer an adaptations and assistance service to our elderly customers and customers with disabilities, providing them with a better quality of life within a safe home environment.


What help is available?

A wide range of help is available including the installation of ramps, grab rails, mopstick handrails to stairs, lever taps, level access showers, widening of paths, dropping of kerbs, provision of stair-lifts and ceiling hoists.

Other specialist services include the installation of alarms for people with sight and sound impairment and improving accessibility within the property by adjusting the height of light switches, power sockets and by making alterations to kitchen areas.

We may also assist you with a move to more suitable accommodation, subject to need and availability. This might be because your current home is not suitable for the service or adaptations you need.

Accessibility: Enabling independence through adaptations

Service standards - 

 The purpose of this document is to provide information about the Accessibility Team and includes:

  • how to contact us
  • details of assistance available
  • the process
  • our service standards.

A copy of the Disability and Adaptations Assistance Policy is available here

Contact details


0333 015 2420

Email: for all customers

Equipment Provider Information:

Millbrook Healthcare (Northamptonshire) - 0330 124 1219

Millbrook Healthcare (Bedfordshire) - 0333 003 8074

Millbrook Healthcare (Milton Keynes) - 0333 240 8995