Explore by topic

Hands holding a cut out shape of a house with a heart on it

Customer survey about household contents insurance

We recently asked our Voice members to take part in a survey about household contents insurance

2 min read | July 23, 2025

Read more
View of area in Navenby where we will build more homes

More affordable housing to be delivered in Lincolnshire village

Work will start later this month to build 34 affordable homes in Navenby.. We’re partnering with Lindum Group to build…

1 min read | July 11, 2025

Read more
Woman with dark hair talking to a man

Your voice, your impact

This summer we’re launching something new – and it’s all about you.. At Amplius we believe the best future is…

1 min read | July 7, 2025

Read more
A man's finger pointing to a line drawing of a happy face

Our 2024/25 TSM scores

We’ve just published our latest Tenant Satisfaction Measures (TSM) scores.. TSMs help drive up standards and improve the quality of…

4 min read | July 4, 2025

Read more
A diary marked with a note to say rent is due

Results of customer survey about rent payment frequency

We recently asked Voice members how frequently they pay their rent reasons why they pay this way and whether they…

2 min read | June 19, 2025

Read more
cartoon smart phone with alert notice

Winter fuel payments – scam alert

Further to the recent announcement from the government about winter fuel payments we’ve been made aware of a scam text…

1 min read | June 16, 2025

Read more
A representative from Lovell shows a drawing of some plans to a customer

Warm Homes: Social Housing Fund event in Rushden

We recently held an open day for customers in Rushden to find out more about the energy efficiency improvement work…

1 min read | June 2, 2025

Read more
A woman looking at a mobile phone in her hand and smiling

What does customer engagement mean to our customers

We’re currently developing our new Customer Service Strategy and Customer Engagement Framework so our most recent Voice survey asked you…

2 min read | May 21, 2025

Read more
Smart meter in kitchen of home

Now might be a good time to switch to a smart meter

(. If. you haven’t already done so. .).

1 min read | May 20, 2025

Read more
A hand holding a mobile phone displaying the customer newsletter

Customer newsletter survey results are in!

Thank you to everyone who took part in our recent Voice survey about our customer newsletter

2 min read | April 29, 2025

Read more